Frequently Asked Questions
Everything you need to know about your MINISFORUM experience.
What is the typical shipping time for a MINISFORUM mini PC?
Orders are typically processed within 1-3 business days. Depending on your location, shipping takes approximately 7-15 business days for international delivery via our global warehouses.
What is your return policy?
We offer a 7-day return policy for any reason and a 30-day return policy for quality-related issues. All returned items must be in their original packaging with all accessories included.
Do MINISFORUM products come with a warranty?
Yes, all our mini PCs come with a standard 2-year limited warranty covering hardware defects. Technical support is available for the lifetime of the product.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.
Are the RAM and storage upgradeable on your mini PCs?
Most MINISFORUM models are designed with upgradeability in mind, featuring SODIMM slots for RAM and M.2 slots for SSD expansion. Please check the specific product specifications for details.
Do I need to pay customs duties or import taxes?
For orders shipped to the US, EU, and UK from local warehouses, taxes are included. For international shipments from our Hong Kong warehouse, customers may be responsible for local import duties depending on regional laws.