Returns & Exchanges

At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return policy for a full refund or exchange if you are not completely satisfied with your purchase. All returned items must be in their original packaging with all accessories included to ensure a smooth processing experience.

Return Process

• 1.
  Initiate a Request

  Contact our support team within 30 days of delivery with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device in its original box, ensuring all cables, power adapters, and documentation are included to avoid restocking fees.

• 3.
  Ship the Product

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated service center.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition, we will process your refund or dispatch your replacement unit within 5 to 7 business days.